Privacy policy


We respect your privacy and are committed to protecting your personal information. This policy explains, in simple terms, what information we collect, how we use it, and your rights.

By using our website or placing an order, you agree to this Privacy Policy.


What information we collect

When you shop with us or contact us, we may collect information such as:

  • Your name, email address, phone number, and delivery address

  • Payment details (processed securely — we do not store your card details)

  • Order and purchase history

  • Messages you send us

  • Basic website usage data (like pages viewed or device type)


How we use your information

We only use your information to:

  • Process and deliver your orders

  • Communicate with you about purchases or enquiries

  • Send occasional updates or promotions (you can unsubscribe at any time)

  • Meet legal or security requirements

We do not sell your personal information.


Sharing information

We may share your information with trusted services that help us run our store, such as:

  • Shopify (our e-commerce platform)

  • Payment providers

  • Shipping and delivery services

These providers only use your information to perform their services securely.


Shopify

Our store is powered by Shopify. Shopify may collect and process data to help provide and improve its services. You can read more about Shopify’s privacy practices here:
https://privacy.shopify.com


Your choices

  • Ask to see what personal information we hold about you

  • Ask us to correct or delete your information

  • Unsubscribe from marketing emails at any time

Just contact us using the details below.


Contact us

If you have any questions about this policy or your personal information, you can contact us at:

📧 Email: info@zcaheadwear.com.au